Addressing Key Challenges in Healthcare Estates with Digital Estates Management

In the ever-evolving landscape of healthcare, managing estates efficiently is more critical than ever. The Darzi report has shone a spotlight on several pressing challenges, from the daunting backlog of maintenance tasks to the ambitious goal of achieving net-zero emissions. In addition, the report noted how “the NHS is in the foothills of digital transformation”. This therefore presents the question, can some of the key challenges facing the NHS be addressed through the application of digital tools? By harnessing the power of digital tools, healthcare facilities can not only streamline operations but also pave the way for a more sustainable and efficient future. Here’s how digital estates management can address some of the key issues identified in the report:

  1. Increasing Backlog Maintenance: Backlog maintenance is a significant issue for healthcare estates (currently valued at £11.6Bn), often leading to increased costs and operational disruptions. Digital estates management systems enable estates leaders to comprehensively analyse maintenance needs, prioritise and automate tasks based on risk and compliance assessments, and present these findings in a clear, understandable dashboard format. This approach not only helps in making informed decisions but also in communicating the urgency and benefits of maintenance activities to stakeholders.
  2. Shortfall in Capital Investment: Securing capital investment is a perennial challenge, which according to the report is valued at £37Bn. Digital estates management tools can enhance the development of business cases by providing visual, data-driven insights. These tools allow for the presentation of various scenarios, demonstrating the potential return on investment and the long-term benefits of proposed projects. This data-informed approach can make a compelling case for funding, helping to bridge the gap in capital investment.
  3. Non-Negotiable Commitment to Net-Zero: Achieving net-zero emissions is a critical goal for healthcare estates. Digital estates management systems can track and analyse energy usage, identify inefficiencies, and suggest the most effective interventions to reduce carbon emissions. By providing a clear picture of current performance and potential improvements, these tools support the development of strategies that align with sustainability goals.
  4. Inefficient Use of Precious Space: Space is a valuable resource in healthcare facilities, and its efficient use is paramount. Digital estates management tools can monitor and analyse how space is utilized, identifying underused areas and opportunities for optimisation. By understanding the functional use of space, estates leaders can make informed decisions to reallocate resources, improve workflow, and enhance patient care environments.
  5. Difficulty in Controlling Capital Projects and Budgets: Managing capital projects and budgets can be complex and challenging. Digital estates management systems offer real-time insights into project progress, budget adherence, and resource allocation across the entire portfolio. This transparency allows for better control and management of projects, ensuring they are delivered on time and within budget.

Digital estates management is not just a tool—it’s a transformative force that can revolutionise the way healthcare facilities operate. By addressing the critical challenges highlighted in the Darzi report, digital estates management empowers healthcare leaders to make informed, data-driven decisions that enhance efficiency, sustainability, and financial stability. It turns daunting obstacles into manageable tasks, ensuring that healthcare estates are not only well-maintained but also future-ready. Embracing digital solutions is essential for creating a resilient, adaptable, and forward-thinking healthcare system that can meet the demands of today and the challenges of tomorrow. The future of healthcare estates lies in the power of digital transformation—let’s seize it.

About Natasha Richardson